Luxury Villas and Homes COVID-19 Policy on Managed Villas

We understand that flexibility is required given the impact Coronavirus has on travel. In the event where your trip is disrupted due to COVID-19-related flight cancellations or travel restrictions, the below terms and conditions apply:

In the event your trip is disrupted, we will supply you with the necessary paperwork to file a claim with your travel insurance. If you are not covered by travel insurance, please refer to the policies on our managed villas below.

We will refund your booking or provide a credit note based on the following conditions:

Terms and Conditions:

Our Partner’s COVID-19 Policy

For villas that are not part of our managed portfolio, please reach out to us at ([email protected]) so we can provide you with the latest cancellation policy for your desired property.

COVID-19 Health & Safety Guidelines

For our exclusively managed villas, we operate to 5-star standards and have adapted our usual practices in line with World Health Organization (WHO) guidelines and best global practices to ensure the villas remain a COVID-safe getaway:

Cleanliness at the villa

Your safety

Social distancing

Staff vaccinations

SHA Extra Plus Certifications

Please Note: Guidelines may vary for a few villas. Please double check with our Reservations team ([email protected]) upon enquiry.

COVID-19 Travel Guidelines & Requirements for Thailand
(updated 24 June 2022)

Before planning your trip to Thailand, please confirm if you are eligible for travel into Thailand with the Thai Embassy in your country. Please also note that the following information is subject to frequent change, which may not be reflected in this guide.


Fully vaccinated travellers are allowed to enter the country by air, provided that they meet the following requirements:

Travellers who are unvaccinated are also allowed to enter the country by air, provided that they meet the following requirements:

Please see a list of Thailand-approved vaccines and additional general requirements HERE.