We understand flexibility is required given the impact of Coronavirus has on travel, please refer to the policies below in the event your trip is disrupted.
For existing booking before 1st of April 2020, the existing cancellation policies apply. If the booking arrival date is more than 30 days, you are given the flexibility to postpone the booking and convert it into credit for up to 9 months from cancellation date.
For new bookings from 1st of April 2020 onwards, we are now allowing you the flexibility to postpone booking and convert it into credit:
The issuance and extension of credit notes is subject to the following:
Please take note of the following:
If you wish to cancel your booking instead and file for travel insurance, all deposits and payments paid thus far are forfeited and we will provide you with the necessary supporting documents to assist you with travel insurance filing.